TERMS AND CONDITIONS
As terms and conditions may change, we advise you to check our website for regular updates.WINE PURCHASES
You must be over 18 years of age to join Club Mason. If purchasing wine on our online shop you must be over 18 years of age.
PRIVATE EVENTS AND FUNCTIONS
Confirmation of your booking
Your reservation is considered confirmed on receipt of a non-refundable deposit to secure the date and a signed copy of our Terms and Conditions. If this is not received within 14 days of the tentative booking we reserve the right to cancel the booking to make the venue available to other clients.
Confirmation of final guest numbers for the function
To ensure the success of your function, we require confirmation of final numbers 30 days prior to your function. The Final Number is the amount we will charge you for the function, even if numbers fall below this. If numbers increase, you will need to check with us to see if the increased numbers are possible and the increased function cost will be charged accordingly.
Confirmation of function details
All function details must be finalised 14 days prior to the event. This includes all room set up details, menus, beverage requirements, entertainment, equipment needs, final guest numbers as above) and duration of function. Any changes that are given after this date may incur additional charges.
Payment
We accept cash or credit card. We do not provide credit. The contract signatory is liable to pay all money due under this Agreement. Full payment of the function must be made 14 days prior to the function date. We accept Visa, MasterCard and Eftpos at no additional cost.
Cancellations
If for any reason your function is cancelled, the following conditions apply: If notice is given 7 days or less before the function, then the cancellation fee will include the non-refundable deposit plus 50% of the final revenue.
Additional meals
Meals for musicians, video people and photographers must be paid for and are provided at a reduced cost.
Delivery and pickup of equipment
The venue must be advised of all deliveries and collections made on behalf of the client. Payment for deliveries of goods must be made by the client in advance. Assistance for moving in or out of equipment will only be possible if staff are available to do so.
Responsibility
1.The patron assumes responsibility for all damage caused by them or any of their guests, invitees or other people attending the function, whether in the function rooms or in another part of the venue. 2. General and normal cleaning is included in the cost of the function, but additional charges may be payable if the function has created cleaning needs above and beyond normal cleaning. 3. The venue will take all necessary care but will not accept responsibility for damage or Loss of any client’s property in the venue before, during or after a function. 4. The patron is responsible to conduct the function in an orderly manner and in full compliance with the rules and House Policy of the venue management and all applicable laws. We reserve the right to intervene if a functions activities are considered illegal, noisy or offensive. 5. The venue reserves the right to refuse the service of alcohol to any guests it considers to be under age or intoxicated or behaving in an offensive manner.
Additional surcharges apply
1. For last minute changes that may incur labour charges. 2. For additional cleaning (see above) 3. For PUBLIC HOLIDAYS - A Labour surcharge of 15% of total food and beverage revenue applies. 4. For exclusive use of the venue when numbers/revenue are not sufficient.
